We offer free worldwide shipping on all orders, no minimum amount required. We ship with FedEx®.
- The shipping time may vary according to the product you are ordering and the holiday.
- Bikinis require 7-25 business days to ship due to its handmade and custom nature.
- Hats require 1-5 business days to ship.
- We do not process or ship orders on Saturdays, Sundays nor festive days.
We can’t ship to P.O. boxes. If you entered a P.O. box as your delivery address we will reach out to get an alternative address which may delay your delivery.
- We offer expedite shipping at no additional cost for products that are in-stock and ready-to-ship.
- We do not offer expedite shipping for custom orders.
HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?
Once we ship your order you will receive an email with a shipping notification containing your FedEx® tracking number. Once you have your tracking number you may visit the FedEx® website and enter the tracking number to see the updated shipping status.
- Delivery time may vary due to different reasons such as custom processes, country of destination, and others.
- If you are US or CAN based the package is usually delivered after 2-4 days of being shipped. If you are EU or AUS based the package is usually delivered after 5-8 days of being shipped. These are estimations based on average transit time and it is just for reference, not a fact.
- Once the package has been shipped the customer accepts handling shipment communication with the shipping carrier and not with Kalon Swim as it is out of our control.
- Kalon Swim is not responsible for any delivery delay.
- Kalon Swim is not responsible for lost packages if the customer is out of town when delivery happens or if the provided address is incorrect.
If you have any doubt, please contact us at email@example.com